Returns & Exchanges
At Gameology, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. Whether the fit wasn't right or you've changed your mind, our team is here to ensure your exchange or refund is handled with ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the original items in their original packaging, ensuring all designer tags, labels, and hygiene seals remain intact and attached.
Generate Shipping Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing